Frequently Asked Questions

  • Who are Tools:UK Limited?

    Tools:UK Limited are a local family run business in Tunbridge Wells. We are the
    authorised distributors of INGCO in the UK, supplying B-to-B and B-to-C with industry grade hand tools, PPE, batteries, and accessories backed by reliable after-sales support.

  • What makes INGCO TOOLS and PPE different?

    As a globally trusted brand, INGCO products combine high performance and safety with cost efficiency. Tools are engineered with brushless motors, long-lasting batteries, and rapid chargers, while their PPE range is designed to meet industry safety standards without compromising comfort. Please Compare our Prices.

  • What warranty and support are available for INGCO products?

    All INGCO power tools come with a 1-year guarantee. Tools:UK Limited also provides direct support, spare parts, and replacement options, giving businesses confidence in long-term reliability; all here in Kent.

  • Where are INGCO products made and is there reason to think it does not meet industry standards?

    All INGCO products are currently being manufactured in China. The manufacturers
    meet ISO9001:2015, ISO14001:2015, ISO45001:2018 certification and products meet internationally recognised CE and UKCA certification: SDS’s available. INGCO power tools are robust, reliable and come with a one year guarantee.

  • Can we order in bulk, and what are the lead times?

    Tools:UK Limited offers bulk order discounts on large consignments. For large-scale procurement, the manufacturing and shipping lead time is approximately 90 days. For smaller consignments we have stock on hand ensuring a reliable supply chain for your
    projects.

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INGCO offers professional tools at unbeatable prices. Innovative tools that empower craftsmanship with unmatched affordability.

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